At Ride Vision, we are proud to offer secure and tracked shipping on all orders!
Because our products feature precision technology (such as the built-in 1080P action camera, smart LED lighting, and safety systems), every order is carefully handled, packaged, and dispatched to guarantee the highest possible quality and performance upon arrival.
Please review our processing and shipping timeline below so you are fully informed before placing your order.
Here is exactly how the timeline works from the moment you place your order to the day it arrives at your door:
Processing Time (1–3 Business Days): Your order is carefully packaged, quality-checked, and prepared for dispatch Monday through Friday.
Shipping & Transit (6–10 Business Days): Once dispatched, your order is shipped with end-to-end tracking. Transit typically takes about 6 to 10 business days to arrive at your doorstep depending on your geographic location.
Total Estimated Timeline: Approximately 7 to 13 business days from order placement to delivery.
Fulfillment: Orders are received and processed into our dispatch schedule Monday through Friday.
Cancellations & Address Changes: Because orders enter our fulfillment queue promptly, orders cannot be canceled once they have been fulfilled and handed over to the courier. If you need to update your shipping address, please contact us immediately at support@ridevision.com. Address changes can only be accommodated before your item leaves our facility.
Once your helmet finishes processing and is handed over to the courier, you will automatically receive an email containing your tracking number. This allows you to monitor the transit status of your package in real-time right up to final delivery.
While most orders arrive strictly within the estimated timeframe, rare logistics delays (such as peak holiday seasons, severe weather, or local customs processing) may extend transit slightly.
If your package experiences an unexpected delay beyond our standard timeline, please contact our support team at support@ridevision.com, and we will be happy to assist you in tracking down your shipment.
Note: Depending on your country's import regulations, local customs duties or import taxes may occasionally apply upon delivery and are the responsibility of the recipient.
If you have any questions regarding your order status or shipping details, please reach out to us at:
Email: support@ridevision.com